Privacy Policy

MatchPoint Sports Center

Last updated: January 2026

MatchPoint Sports Center (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit and use our website:

🌐 https://matchpointsc.com
📍 Iponan, Cagayan de Oro City, Misamis Oriental, Philippines 9000

This policy complies with the Philippine Data Privacy Act of 2012 (RA 10173).

Who We Are

Our website address is: https://matchpointsc.com

MatchPoint Sports Center operates pickleball courts and provides online court and event booking services, including bookings made directly through our website and via third-party platforms such as ReClub.

Information We Collect

Personal Information

When you use our site, create an account, or book a court or event, we may collect:

Full name
Email address
Mobile number
Account login credentials (WooCommerce and Gmail login)
Billing and transaction details

Booking & Transaction Data

Court reservations and schedules
Event registrations
Payment status and transaction references

Technical Data

IP address
Browser and device information
Cookies and usage data

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

Once your comment is approved, your profile picture may be visible publicly with your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.

Cookies

Our website uses cookies to improve your experience.

If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These last for one year.
Visiting the login page sets a temporary cookie to check browser compatibility.
Login cookies last for two days; screen options cookies last for one year.
Selecting “Remember Me” keeps you logged in for two weeks.
Logging out removes login cookies.
Editing or publishing content saves a cookie containing the post ID, which expires after one day.

Cookies are also used for:

User authentication
Booking and checkout processes
Performance and analytics

You may disable cookies via your browser settings, but some features may not work properly.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (videos, images, articles, booking widgets, etc.).

Embedded content behaves as if you visited the other website directly. These sites may:

Collect data about you
Use cookies
Track your interaction with embedded content

E-Commerce & Payments

We process online bookings and payments using WooCommerce and third-party payment providers, including:

GCash
PayMaya
GrabPay

Payment information is handled securely by these providers. We do not store full payment or e-wallet credentials on our servers.

Third-Party Services

We may share limited data with trusted third parties only when necessary, including:

WooCommerce (booking, checkout, accounts)
Google (Gmail login)
ReClub (event and booking coordination)
Payment gateways
Spam detection services

These parties are required to process data securely and lawfully.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through automated spam detection services.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely.
Registered user information is stored in user profiles.
Booking and transaction records are retained as required for legal, accounting, and operational purposes.

Users may edit or delete their personal information at any time (except usernames). Administrators can also view and manage this data.

What Rights You Have Over Your Data

You have the right to:

Request a copy of your personal data
Request correction or deletion of your data
Object to certain data processing

This excludes data we must keep for legal, administrative, or security reasons.

Requests may be sent using the contact details below.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services. Data may be processed on secure servers, including those operated by third-party service providers.

Data Security

We implement appropriate security measures including:

SSL encryption
Secure hosting
Restricted access to personal data

No online system is completely secure, but we take reasonable steps to protect your information.

Children’s Privacy

Our services are intended for individuals 18 years old and above. We do not knowingly collect personal data from minors without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Information

For questions or concerns regarding this Refund and Returns Policy, please contact:

MatchPoint Sports Center
📍 Iponan, Cagayan de Oro City, Misamis Oriental, Philippines 9000
📧 Email: kdenosta1076@gmail.com
🌐 https://matchpointsc.com
📘 https://www.facebook.com/profile.php?id=61584447735739